![]() If the debt is legitimate – but you think the collector may not be – contact your creditor about the calls. Opening new credit card or checking accountsĬontact your creditor.Scam artists, like fake debt collectors, can use your information to commit identity theft such as: Never give out or confirm personal financial or other sensitive information like your bank account, credit card, or Social Security number unless you know the company or person you are talking with is a real debt collector. ĭo not give the caller personal financial or other sensitive information. ![]() You can also submit a complaint to the CFPB or you can contact your state Attorney General’s office. You can consider sending the collector a letter requesting the information by using one of the CFPB's sample letters.
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